NEW! Casper™ 10
Frequently Asked Questions
Does Casper support Windows 10?
Yes. Casper can be used on all versions of Windows 10.
Does Casper work with Solid State Drives (SSD)?
Yes. Casper has complete support for solid state and Advanced Format (4KB sector size) devices.
Does Casper work with Advanced Format Drives (AFD)?
Yes. Casper has complete support for cloning and imaging Advanced Format Drives (4KB sector size) devices with or without 512-byte sector
Does Casper work with Advanced Format Drives (AFD) using 512-byte sector emulation (512e)?
Yes. Casper has complete support for cloning and imaging all Advanced Format Drives (4KB sector size) devices with or without 512-byte sector
emulation (512e) enabled.
Does Casper work with external USB and Firewire drives?
Yes. Casper is device independent. As long as the drives are recognized by Windows,
Casper will support them.
Does Casper support USB 3.0?
Yes. Casper fully supports all versions of USB, including USB 3.0.
Does Casper support USB 3.1?
Yes. Casper fully supports all versions of USB, including USB 3.1.
Does Casper work with eSATA drives?
Yes. Casper is device independent.
Does Casper work with SCSI drives?
Yes. Casper is device independent.
Is Casper compatible with Windows NT?
No. While Casper can be used to clone all versions of Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP,
2000, ME, 98, and 95, it does not support cloning Windows NT 3.x or 4.x platforms.
Does Casper support Windows 2000 Server or Windows 2000 Advanced Server?
No. Support for Windows 2000 Server and Windows 2000 Advanced Server is available only in Casper Server Edition or Casper Tech Edition.
Is Casper compatible with Windows 95, Windows 98, or Windows ME?
While Casper can be used to clone all versions of Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP,
2000, ME, 98, and 95, Casper will not run on Windows 95, 98, or ME systems. These platforms
may be cloned only when using the Casper Startup Disk or when running Casper from within Windows 10, Windows 8, Windows 7,
Vista, XP, or 2000.
Does Casper support multiple boot configurations?
Yes. Casper supports cloning of various mutiple boot configurations, including multiboot Windows 10, Windows 8 and Windows 7, Windows 7 and Windows Vista/XP/2000,
multiboot Windows Vista and Windows XP/2000, and dual boot Windows 10/8/7/Vista/XP/2000 and Windows 9x/ME configurations.
Other multiple boot configurations are not officially supported.
Is Casper compatible with GoBack?
Yes. However, due to the specific nature of GoBack, if you want to copy to a hard disk protected by
GoBack, or copy to a drive that contains a GoBack history file, you must disable protection on the
hard disk first. You must also disable protection before creating or removing a drive on a hard disk protected by GoBack.
If you use GoBack, please consult the Casper help for additional information. Please note that
it is not necessary to disable GoBack to copy from a hard disk protected by GoBack.
Does Casper support copying of Windows Dynamic Volumes?
While Casper does support copying of Dynamic Volumes, it does not support cloning or imaging of Dynamic Disks.
This means Casper will not allow you to copy an entire hard disk to or from a Dynamic Disk even if the Dynamic
Disk is fully self-contained (e.g. defines a simple volume that is not striped, mirrored, or spanned across multiple disks).
However, Casper does support copying of dynamic volumes to other volumes and Basic Disks where possible. When copying
a dynamic volume, Casper will copy only the contents of the volume. It will not copy or recreate the actual data structures to
reproduce the dynamic disk(s) by which the volume is defined. Dynamic Volumes include volume sets, stripe sets, stripe sets with
parity, and partitions located on disk mirror/duplex sets configured using the Windows Disk Administrator.
Can Casper be used to copy a network drive?
While Casper has limited support for copying from mapped network drives (remote shares) to a local drive, it does not
support copying to mapped network drives from a local drive.
After copying my Windows system drive to a new drive, I cannot boot from the copy. Why not?
The most common reason for this problem is the absence of a bootable master boot record or active partition on the target disk.
When using the Copy a specific drive method to copy one drive to another, Casper does
not replace the master boot record or change the active partition status on the target disk. In order to ensure the target disk
contains a valid master boot record and the appropriate partition is marked active, it is necessary to use the Copy an
entire hard disk method. Alternatively, Casper Explorer may be used to apply a genuine Windows master boot record and
change the active partition status on the target disk. For additional information related to resolving boot problems, see the help topic
entitled Resolving Boot Problems under the Troubleshooting section in the Casper
help file. For help with replacing a master boot record or changing the active partition on a hard disk, see the help
topics Repair or replace a master boot record and Mark a partition active under the Disk
Management section of Working with Casper Explorer in the Casper help file.
In some instances, a boot failure may be caused by an unexpected change in the geometry of a device. If you are unable to resolve
a boot failure, please contact Technical Support for assistance.
Will I need to reactivate Windows when booting the computer from a copy created by Casper?
Reactivating Windows is rarely necessary, but it may be required if additional hardware changes were made since the original
activation. For example, if the network adapter was replaced or additional RAM was installed at some point after Windows was
activated, it may be necessary to reactivate Windows. For details on Microsoft's Product Activation process, please see: